Phil Merrell kicks off the series by exploring the intersection of technology and healthcare, discussing innovation and challenges.
Episode Summary
Welcome to Open Source CXO: The Tech Leader’s Podcast! In our inaugural episode, we have the privilege of sitting down with Phil Merrell, CIO of PromptCare Companies. As a leading provider of in-home respiratory, infusion, and specialty pharmaceutical therapies nationwide, PromptCare stands at the forefront of the medtech industry.
Part 1 of our discussion centers around Phil's unique perspective as both a leader and a beneficiary of medtech services. We take the time to cover a range of topics including the integration and impact of Artificial Intelligence (AI) in healthcare, the intricacies of security and compliance, and the various challenges and pitfalls that define the industry.
Be sure to tune in for Part 2, where our conversation evolves to explore the widespread benefits of bots in healthcare and beyond, offering insightful views on their growing relevance in our daily lives.
Episode Chapters
- Introduction and Phil and PromptCare Companies (00:00:00 - 00:01:26)
- Phil’s Team Composition and Technology Stack Breakdown(00:01:27 - 00:03:24)
- Compliance and Security Strategies (00:03:25 - 00:05:21)
- Personal Experiences Shaping IT Approaches (00:05:22 - 00:11:20)
- Challenges in Healthcare Technology (00:11:21 - 00:14:10)
- Developer Experience and Technology Changes (00:14:11 - 00:16:14)
- EMR Systems and Compliance (00:16:15 - 00:19:39)
- Telemedicine and Remote Monitoring (00:19:40 - 00:24:07)
- Cybersecurity and Human Factor (00:24:08 - 00:29:23)
- AI and Machine Learning in Healthcare (00:29:24 - 00:35:39)
- Healthcare Claim Submissions and Reimbursement (00:35:40 - 00:40:37)
- Future of AI in Healthcare and Conclusion (00:40:38 - 00:51:14)
